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Royal Mail Update - 24th Jan 2023

Due to a recent cyber attack on the Royal Mail computer network, Royal Mail are currently unable to process any international export shipments.

As a result of this we have unfortunately had to temporarily suspend shipment of international orders via Royal Mail. This affects the majority of smaller shipments being sent overseas. We would ask that customers refrain from placing small orders for overseas delivery until further notice. Mainland UK deliveries remain unaffected. Overseas deliveries that are affected by this service suspension will either be held until the situation is resolved, or cancelled and refunded. 

We apologise for any inconvenience caused and thank you for your patience in relation to this matter which is out of our control. For further information, please visit the Royal Mail website. 

 

Counter Sales are now CLOSED - 1st Dec 2022

Due to the continuing expansion of our online and telephone-based mail order operations, we have now ceased our on-site counter sales service. This is to ensure that we can continue to maintain our high levels of service for customers both in the UK and overseas as the vast majority of our sales are via mail order channels.

 Customers are more than welcome to visit us for pre-arranged collections during our traditional public opening hours; Tuesday to Friday 9.00 AM – 12.30 PM*. Collections must be pre-ordered and paid for in advance either online using the ‘Click and Collect’ option on the checkout page, or via telephone. Once your order is ready for collection we will notify you via text message or email, so please ensure that you provide an up-to-date mobile number and email address when ordering.

 We thank you for your continued fantastic support!

 *Collections outside these hours are strictly by appointment. Collections not available on Tuesdays following bank holidays


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